Ohio Department of Medicaid recently updated provider directory data in the Provider Network Management module. This update resolved all known issues with the opt in/out indicator used for inclusion on the Ohio Medicaid provider directory, accessed by Ohio Medicaid members.
Please review your provider profile information to verify it is accurate, including all organizations, groups, and individual practitioner records. You can reference the Provider Directory Opt-In or Opt-Out Quick Reference Guide for step-by-step instructions on how to view and update this indicator accordingly.
For technical support or assistance, contact Ohio Medicaid’s Integrated Helpdesk (IHD) at 800-686-1516 and follow the prompts for Provider Enrollment (option two, option two) or email IHD@medicaid.ohio.gov. Representatives are available Monday-Friday, 8 a.m.-4:30 p.m. Eastern time.